Step 5: Systemize Communication & Accountability
Defining strategy can be problematic, but executing successfully sometimes seems virtually undoable. Goals must be understood, tactics and actions must be aligned with strategy, each person's and each team's role and functions must be clear. In the organization as a whole, the success of strategic execution and forward progress can only be assured by systematizing communication and accountability.
Why Systemize Communication & Accountability
- Provide the right information to the right people at the right time so they can make the right decisions
- Focus on what is most important
- Assure that corporate goals are understood throughout the organization
- Tie individual goals to corporate goals
- Make sure that people know what is expected of them and how they will be evaluated
- Establish process and activity owners
- Respond quickly to shifts in internal activity, competitor's behavior, and market trends
- Empower people and teams
- Improve morale
The Solution
In cpSphere's WorkPlan Execution, we work to focus on building continuous improvement into our client's business on a daily basis, through:
- Processes to define stretch yet achievable Goals
- Usage of FACTS software scorecards
- Clear organizational behavior models
- Clear roles and responsibilities
- Implementation of a continuous improvement cycle—such as the FACTS Methodology
